Shipping Policy
At Trendztrolly, we strive to deliver your luxurious box clutches, including Satin Grace, Lace Elegance, Pearl Shine, Silk Dream, Suede Bliss, and Velvet Charm, with care and efficiency. This Shipping Policy details our process for order fulfillment, shipping methods, costs, and returns.
1. Order Processing
Orders are processed within 1-2 business days. You will receive a confirmation email with tracking details once your order ships.
2. Shipping Methods and Times
- Standard Shipping: 5-7 business days within Pakistan, 10-14 business days internationally.
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Express Shipping: 2-3 business days within Pakistan, 5-7 business days internationally (available at checkout).
Delivery times may vary due to customs or unforeseen delays.
3. Shipping Costs
- Free standard shipping on orders over PKR 5,000 within Pakistan.
- International shipping starts at PKR 2,000, varying by destination.
- Express shipping incurs an additional fee based on location.
4. Shipping Destinations
We ship to Pakistan and internationally. Some regions may have restrictions; contact support@trendztrolly.com for details.
5. Tracking and Updates
Track your order using the link provided in your shipping confirmation. We notify you via email for key updates.
6. Customs and Duties
International orders may incur customs fees, taxes, or duties, which are the customer’s responsibility.
7. Damaged or Lost Shipments
Report damaged or lost items within 7 days of delivery. Contact support@trendztrolly.com with photos and order details for assistance.
8. Returns and Exchanges
Unopened items can be returned within 14 days of delivery for a refund or exchange, subject to our Returns Policy. Shipping costs for returns are non-refundable.
9. Policy Updates
We may revise this policy. Check this page for the latest version, effective as of the last update.
10. Contact Us
For questions, reach us at support@trendztrolly.com or Trendztrolly, Fashion Hub, Karachi, Pakistan.
Effective Date: July 18, 2025, 08:24 PM PKT.